Clear answers about how HBN works.
Understand the difference between standalone services, the complete growth system, and HBN’s specialized Bathroom Remodeler Program.
Services and the complete system.
What does “we operate it” actually mean?
It means the response, qualification, follow-up and booking run as our ongoing work, not as a tool you have to remember to check. We do not hand over a dashboard and a login. The parts that stay yours are attending the appointment, quoting and delivering the job.
How is this different from an agency or a software platform?
A software vendor sells you a platform and leaves configuring and running it to you. An agency sells you leads and stops at the point the lead arrives. HBN installs the whole path from demand to a booked job and then runs the middle of it — the part where most jobs are actually lost.
Can I buy one HBN service without buying the complete system?
Yes. AI Voice Agents, Qualified Appointments, Customer Acquisition, Follow-Up Automation, Custom Websites, Workflow / CRM Automation, and Review & Reputation can be purchased individually. The complete HBN Growth System connects them when a business needs the full infrastructure.
Does HBN only work with bathroom remodelers?
No. The overall HBN Growth System can be adapted for multiple service-business verticals. Bathroom Remodeling is currently HBN’s one specialized packaged vertical program.
What does it cost?
It depends on what you need. The Bathroom Remodeler program has two engagement options — pay per qualified appointment, or an all-inclusive 90-day program — and standalone services are scoped to the business, so the number depends on which capabilities you need and how much of the work already exists. We give you an exact figure on the first call rather than publishing one-size-fits-all pricing.
How quickly can implementation begin?
Timing depends on the services selected, integrations, account access, and operational requirements. HBN does not apply one universal implementation deadline to every service. For the Bathroom Remodeler Program, launch typically takes 5–7 business days after completed onboarding and receipt of the required account access.
What happens on the first call?
We look at where demand, response, qualification and follow-up are leaking in your business today, show you what installing the right system would involve, and outline the practical path. If there is no fit, we say so on that call rather than sending a proposal.
The specialized offer.
What counts as a qualified appointment?
An appointment qualifies after confirmed homeownership, a confirmed $20,000-or-higher bathroom-remodel budget, documented project scope, reviewed buying timeline, and calendar booking with the qualification data attached.
How does the guarantee work?
HBN delivers 30 qualified appointments in 90 days or continues working at no additional HBN service charge until all 30 are delivered, subject to the applicable written agreement, client cooperation, and required direct advertising spend. Exact eligibility, delivery conditions, and guarantee terms are defined in the applicable written service agreement.
Can HBN work with my competitors in my city?
HBN uses a one-remodeler-per-protected-market model. The protected territory is a 30-mile radius around the approved city or business territory, subject to the applicable written agreement.
What does advertising spend look like?
It depends on the engagement option and your market — we confirm a recommended daily budget with you directly. Advertising spend is paid directly by the client to Meta; HBN does not receive or mark up that spend.
How quickly does the remodeler system go live?
The remodeler system typically goes live within 5–7 business days after completed onboarding and receipt of the required account access.
What happens after the first 90 days?
The Growth Engine continues on a month-to-month HBN service fee and includes ongoing management, weekly reporting, bi-weekly strategy calls, and the eligible exclusive territory. The client retains the advertising creative library.
Does the contractor need to qualify the leads?
No. The system conducts qualification. The contractor receives appointments with the qualification information attached and is responsible for attending, selling, quoting, and serving the prospect.
Let’s fix your growth systems.
Book a call. We’ll show you exactly where the leaks are and what it takes to install the fix.
Prefer to talk now? +1 747-298-5870